You need help on Equalizer+?

We are here to answer you

How to use the Equalizer+ app? You can have some questions, and we have the answers. Thanks to our help page, find the solution to your problem and discover how to use the app. Didn’t find the answer to your question? Feel free to contact our support team anytime!

How do I import my music?

Equalizer+ automatically synchronize your songs that are located on your native “Music” folder. If you use iOS, put your songs on iTunes and synchronize your device. If you have an Android device, ensure your songs are well and truly located in the right folder.

How can I use the Bass Boost feature?

To boost the basses of your songs, you just have to click on the ‘Bass Boost’ button on the equalizer screen for iOS version or on the ‘Bass Boost’ button (little speaker near the equalizer icon) for Android devices.

I can’t access to the store. What happens?

If you are unable to load the store, please check your Internet connection. You need to have a good connection. Are you using the Wi-Fi?

My songs are greyed and I can’t play them. Why?

You’re probably using iTunes Match. To use your songs on the app if you have iTunes Match, you just need go to the “Music” folder of your device, then click on the song you want, and then download it by clicking on the cloud with an arrow. After that, go to Equalizer+ and you’ll be able to use this song.